Product Introduction

Fireflies.ai revolutionizes how teams handle meetings and voice conversations by combining AI-powered transcription, smart summarization, and actionable insights. Designed for professionals across industries, this tool integrates seamlessly with popular platforms like Zoom, Google Meet, and Microsoft Teams. Whether you’re hosting virtual discussions or analyzing in-person interactions, Fireflies.ai automates time-consuming tasks such as note-taking, allows quick keyword searches, and delivers data-driven summaries to enhance collaboration and decision-making. Its advanced features, including speaker recognition and conversation intelligence, make it an indispensable solution for businesses aiming to streamline communication workflows.

Core Features

Fireflies.ai offers a suite of tools tailored to modern work environments:

Meeting Transcription & Summarization: Automatically records live meetings and generates accurate, searchable transcripts. AI analyzes conversations to highlight key action items and creates concise summaries, saving users hours of manual note-taking.

AI-Powered Search: Users can search for specific keywords, topics, or speakers across all transcribed meetings. The tool identifies relevant segments and provides context, enabling rapid retrieval of critical information.

Conversation Intelligence & Analytics: Tracks speaking patterns, sentiment, and collaboration dynamics. Features like speaker recognition and real-time tagging help identify who said what, fostering accountability and clarity.

Work Tool Integration: Syncs with productivity platforms such as Slack, Notion, Google Drive, and calendar apps. Summaries and transcripts are directly exported to these tools, ensuring workflows remain uninterrupted.

Use Cases

Fireflies.ai excels in scenarios where efficient communication and insight extraction are vital:

Automating Meeting Notes: Teams can eliminate manual note-taking by letting the AI generate structured summaries, action items, and timestamps. This is ideal for sales calls, project updates, or brainstorming sessions.

Customer Conversation Analysis: Businesses use Fireflies.ai to review client interactions, track preferences, and identify trends. Sales and support teams gain actionable feedback to improve strategies and resolve issues.

Enhancing Team Collaboration: Remote or hybrid teams benefit from shared transcripts and summaries, ensuring all members stay aligned. The mobile app and Chrome extension support ad-hoc meetings and in-person discussions, making it versatile for diverse settings.

Common Questions

What is a "seat" in Fireflies.ai?
A seat represents a unique user within your account. Each team member requiring access to transcriptions or features like speaker recognition needs their own seat.

How many transcription credits do I get monthly?
Credits depend on your plan. The Free tier includes limited minutes, while Premium tiers offer scalable options for larger teams. Visit the pricing page for detailed breakdowns.

Which languages are supported for transcription?
Fireflies.ai transcribes meetings in over 120 languages, including English, Spanish, French, Mandarin, and more. This ensures global teams can use it effectively.

Can I sign up without linking my calendar?
Yes! Invite the AI assistant to individual meetings via its email address ([email protected]) or use the Chrome extension for Google Meet. The mobile app also supports recording in-person conversations.

Are there discounts for large teams?
Volume pricing is available for organizations with 10+ seats. Contact [email protected] for customized offers.

What distinguishes Free vs. Premium tiers?
The Free tier provides basic transcription and short summaries (500 minutes/month), while Premium tiers unlock advanced features like full conversation analytics, speaker recognition, and higher monthly credits.

How secure is Fireflies.ai?
Security is prioritized with end-to-end encryption for data in transit and storage. The platform complies with SOC 2 and GDPR standards, making it safe for sensitive discussions.

Can I rename the AI Notetaker bot?
Custom bot names are possible in paid plans. This helps personalize the assistant for internal use, fostering familiarity among team members.