Product Introduction
AiSensy is a powerful WhatsApp-based marketing and engagement platform that leverages the official WhatsApp Business API to streamline business communication. Designed for brands and organizations, it enables seamless broadcasting of promotional messages, automated customer notifications, and efficient support through WhatsApp. By integrating features like chatbots, payment gateways, and interactive forms, AiSensy transforms WhatsApp into a dynamic sales and service channel. Whether you aim to boost lead generation, enhance customer retention, or simplify transaction processes, this platform offers a comprehensive suite to optimize engagement while maintaining compliance with WhatsApp’s global standards.
Core Features
WhatsApp Broadcasting: Send personalized or mass messages to multiple contacts simultaneously, ensuring consistent outreach without violating spam policies.
Click-to-WhatsApp Ads: Convert website or social media traffic into real-time conversations by embedding WhatsApp links in ads, driving instant engagement.
WhatsApp Chatbots: Deploy AI-driven bots to handle FAQs, qualify leads, and automate workflows 24/7, reducing manual effort.
WhatsApp Payments: Enable end-to-end transactions directly via WhatsApp, offering customers a convenient checkout experience.
WhatsApp Forms: Collect data, feedback, or survey responses through interactive forms within the app.
WhatsApp WebViews: Display product pages, landing sites, or external content inside WhatsApp conversations.
Multi-Agent Live Chat: Coordinate a team of customer service representatives to manage high-volume inquiries efficiently.
Click Tracking: Monitor user interactions with links, buttons, and messages to measure campaign performance.
WhatsApp Scheduler: Plan and schedule messages in advance to maintain consistent communication.
Custom Session Windows: Track and categorize chats by time or purpose, ensuring organized customer service.
Use Cases
Education & E-learning: Engage students with automated reminders, interactive quizzes, and course updates via chatbots.
E-commerce & D2C Brands: Drive sales through targeted promotions, product catalogs in WebViews, and instant payment options.
Finance & Insurance: Assist clients with policy inquiries, payment confirmations, and secure document sharing.
Healthcare: Automate appointment scheduling, send health tips, and provide emergency assistance via WhatsApp.
Automotive Sales: Facilitate test drive bookings, vehicle price inquiries, and real-time lead follow-ups.
Real Estate: Showcase property listings, handle client interactions, and process payments for bookings.
IT & Internet Services: Offer 24/7 live chat support, share service demos, and collect feedback through forms.
Event Management: Boost attendance by sending event reminders, sharing agendas, and enabling RSVPs.
FAQ
What does AiSensy do? AiSensy simplifies WhatsApp marketing and customer engagement by providing tools for message automation, lead generation, and direct transactions.
Is AiSensy an official WhatsApp tool? Yes, it integrates with the official WhatsApp Business API, ensuring secure and compliant communication.
Are free accounts available? While no perpetual free plan exists, users can explore trial options to test features before committing.
What is "Unlimited Users"? This feature allows businesses to manage an unrestricted number of customer conversations without per-user charges.
How are chats organized? Conversations are categorized into distinct session windows based on time or purpose for clarity and efficiency.
What is a Customer Service Window? A session window tracks active chats, enabling agents to monitor real-time interactions and resolve queries systematically.
Billing Model: AiSensy operates on a post-paid basis, with charges based on usage and plan subscriptions.
Contact Import Limits: Users can import up to 10,000 contacts at once, with options to scale as needed.
Plan Upgrades/Downgrades: Adjust plans monthly via the account dashboard to align with business growth or reduced needs.
API Procurement Fees: AiSensy handles API activation, eliminating additional costs for businesses.
